About the Opportunity
We are seeking an experienced Professional Account Collections Representative to join our Premium Accounting Team located 15 minutes from the Perimeter Mall area. The successful candidate must be a solid negotiator with an excellent Customer Service presentation as well as having a proven of track record of aged receivables recovery. The ideal candidate will be well skilled in negotiations analysis and have a sound understanding of FDCPA collection guidelines.
National Mediation L.L.C. and its affiliates seek only ethical, dependable, and multi-talented team players. The right person for this role should be results oriented, organized, pay strong attention to detail with high work standards and posses excellent verbal and written communication skills. Bilingual skills are a plus.
Duties include but are not limited to:
Professionally handle customer service inquiries from policyholders and agents.
Multi-task – by reviewing the aging detail, call on delinquent accounts, notating policies, suspending account activity, and setting up follow up scheduling on a daily basis. Investigate all aspects of delinquent accounts
Set up and timely monitor pay plan schedules and settlements. Maintain and monitor accounts recommended for external collection efforts. Process and catalog all in-coming/outgoing correspondence to/from collection agencies/attorneys. Review and make recommendations
Monitor bankruptcy accounts. Monitor collection agency activity and support the external with resources as needed. Track collection effectiveness.
Formulate professional business letters for settlement,balance in full and account summary.
Qualifications:
High School or equivalent work experience; BS or BA in Accounting, Finance or Business strongly preferred.
Successful track record of professional B2B collection recoveries
Strong communication (written and oral), negotiation and analytical skills MS Office (Excel, Access, Outlook and Word)
Ability to learn new collection technique applications
Ability to consistently demonstrate professionalism while under pressure
About the Company
National Mediation Group was founded by a group of professionals who wanted to completely change the game when it comes to matters of collecting on debt. They wanted to innovate in the field, and they wanted those innovations to prove superior to everything else that was available at the time. This is something that they have proven capable of, time and again.
National Mediation Group is driven by the principle of seeking win/win solutions for both our clients and their customers. We believe in professional integrity with our dealings — not only making our promises, but keeping them. We are also dedicated to the pursuit of excellence. We want to do the very best we can in the execution of our duties
Please visit us on the web at www.nationalmediationgroup.net
Benefits
We recognize people as our most valuable asset. Our competitive bonus structure and benefits package includes after 90 days supplemental with Aflac, medical, dental and vision insurance, Plus a one of its kind, employee debt equity buy-in that allows employees after 180 days to purchase their own portfolio for as little as $500.00 and earn a monthly check based on total collections.
NMG is an Equal Opportunity Employer. Employment is contingent upon successful. Pre-employment drug screening required. No recruiters or agencies should respond to this posting.
- Location: Atlanta
- Compensation: Based on Experience
- This is a part-time job.
- OK to highlight this job opening for persons with disabilities
- Principals only. Recruiters, please don’t contact this job poster.
- Phone calls about this job are ok.
- Please do not contact job poster about other services, products or commercial interests.
Account Representative-Collections (Atlanta)
Jobs
account collections, communication, customer, customer service inquiries, detail, equivalent work experience, monitor, perimeter mall, plus, representative collections, Service, talented team players, Work, written communication skills