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Posts Tagged ‘customer’

Chief Financial Officer Job in Wilburton 74578, Oklahoma US

February 22nd, 2012

Kiamichi Electric Cooperative is seeking qualified candidates for the position of Chief Financial Officer.

This position reports the directly to the CEO and manages all activities of the Cooperatives Accounting function including financial reporting, budget control, financial analysis, and tax reporting requirements.

The position will direct the design and implementation of overall company policies relating to internal control, management of information systems, cash management, billing, and customer relations.

Responsible for the supervision of accounting, customer service, and warehouse departments.Job requirements include a Bachelors degree in Accounting and/or Finance with four (4) years related experience.

Experience in the utility industry is preferred.

Candidate must possess leadership skills, excellent communication and interpersonal skills.

Excellent benefits package included.
Chief Financial Officer Job in Wilburton 74578, Oklahoma US

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Sales Executive – Building Automation Solutions Job in Oklahoma City 73102, Oklahoma US

February 21st, 2012

Company: Siemens Infrastructure and Cities

Division: IC – Building Technologies – Building Automation

Location: OK – Oklahoma City

Req ID: 98558Position Title: Sales Executive – Building Automation Solutions

Experience Level: Mid Level

Education Required: Bachelors Degree

Travel Required: Yes

Company Description: The newly-created Siemens Infrastructure and Cities (IC) Sector is focused on providing answers that last for Americas aging urban infrastructure.

IC will offer solutions to make cities of all sizes more sustainable and competitive, turning them into the places where both people and businesses can thrive.

Siemens portfolio for intelligent infrastructure solutions includes complete traffic and transportation systems, intelligent logistics, efficient energy supply, and environmentally compatible building technologies.

Siemens also provides ways to modernize the way power is transmitted and distributed to enhance the smart consumption of electricity.The Infrastructure and Cities Sector is comprised of five divisions: Building Technologies, Low and Medium Voltage, Mobility and Logistics, Rail Systems and Smart Grid.

Siemens is an Equal Opportunity Employer encouraging diversity in the workplace.Job Description: Under close supervision, manages and grows assigned territory or group of accounts.

Achieves booking and gross margin goals.

Develops and implements plans to take advantage of all sales opportunities for assigned customers or territory.

Team sells with other Salespeople as appropriate.

Effectively performs needs assessments, develops sales proposals, estimates, specifications and presentations.

Works with operations, finance, legal and other inside and outside resources as needed to obtain the sale.

Follows through on sold projects to ensure satisfactory completion.

Ensures a smooth sales to operations turnover and monitors progress.

Assists in resolving installation, collections and other customer satisfaction issues as needed.

Assists customers and potential customers with problems involving the use of company products and services and recommends suitable resolutions accordingly.

Prepares accurate and thorough sales activity reports, forecast reports and expense tracking.

Participates in civic and professional organizations, and sales department meetings, workshops and seminars.

Keeps current on market business and product trends.

Continues to pursue in-depth product and service knowledge and acquire deeper selling, technical and financial skills.

If focused on managing current accounts: Develops and deploys account strategies.

Prepares annual technology roadmap for each accounts managed.

Team sells with solutions sales reps.

Develops and builds long-term relationships.

Expand the value of assigned accounts for all SBT offerings.

Primary point of contact with end-user.

Drives/coordinates new business across all product lines to meet objectives.

Focus on customer retention and satisfaction/loyalty If focused on Contractors/Construction Mgrs/General Contractors: Develops and maintains contacts with architects, consulting engineers, specification writers, building owners and contractors, to promote company products and services.

Helps ensure assigned contractors are providing appropriate opportunities to Siemens.

May focus on prospecting directly to new end-users.

Requires a Bachelors degree in engineering, business or a similar field with two to four years of related work experience, or an equivalent combination of education and work experience.

Requires low to moderate related technical and financial expertise with an aptitude to learn and competently use company estimating tools as well as gain an understanding of value engineering, related contractual concepts, and financial acumen.

Assignment is normally comprised of primarily one divisions products and/or services and B accounts.

Size of sales assignment will vary based on division products/services sold, opportunity in assigned accounts and territory.

General annual booking volume guideline is: BAU 1-4MM; FIS .

5MM -1MM; SES .

75MM 2MM.

Customer relationships at this level are primarily operational and transaction-oriented.

Additional Information: Travel Percentage: 35%
Sales Executive – Building Automation Solutions Job in Oklahoma City 73102, Oklahoma US

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Transaction Coordinator (Roswell – 30075)

February 18th, 2012

Transaction Coordinator needed for FAST PACED — Real Estate Firm in Roswell is looking for hardworking, experienced, self-motivated, employee to perform routine company procedures in the Closing Department. This position will involve a significant amount of client contact. Come with a “Can Do” attitude. Cheerful, customer friendly demeanor with excellent telephone and communication skills. Must be organized, capable of taking the initiative and display strong problem-solving skills. Must have experience as a Closer, Transaction Coordinator in real estate company or real estate attorney firm.

Other details of the position include:
? Exceptional customer service skill set
? MS Excel
? MS Word
? Examining contracts
? Verifying all information and documentation required to be in GREC Compliance.
? Ensure completeness and accuracy of data.
? Multi-task with minimal supervision.
? Meet monthly deadlines.
? MUST be able to work well with others.

Please send 2 year salary history and requirement. All job offers are contingent upon the successful completion of several pre-employment testing phases including: credit and criminal background checks; drug testing; etc. Qualified candidates will be contacted directly. Serious & qualified applicants only. No Phone calls please.

EOE

  • Location: Roswell – 30075
  • Compensation: Competitive compensation based on experience
  • Principals only. Recruiters, please don’t contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.


Transaction Coordinator (Roswell – 30075)

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Client Services Specialist Job in Jacksonville 32216, Florida US

February 14th, 2012

Looking for individuals that want to provide exceptional customer service and have a smile :) on their face every day!! Massage Envy is the nations largest provider of therapeutic massage services.

Service is our focus.

We want to create an excellent experience for our customers and employees! We are fortunate to be in an industry where we can continually help improve our customer’s quality of life through relaxation! Excellent verbal & written skills, use of Microsoft Office and ability to problem solve is required.

Ability to work cohesively with others in a fun, fast paced environment.

Position Hours – varies by clinic.

Multiple positions available.

Core responsibilities include daily balancing, clinic close, appointment scheduling, client interaction, client communications, problem resolution, ability to communicate the benefits of the wellness program.

Employer Paid Dental, Vision, STD and Life Insurance.

Employee Massages at a Reduced Price.

Employment Growth Opportunities.

MM#16328
Client Services Specialist Job in Jacksonville 32216, Florida US

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ATT Full Time Retail Sales Consultant – New Orleans, LA Job in New Orleans, Louisiana US

February 13th, 2012

AT&T is at the center of the communication revolution.

We are the number one wireless company in America and the largest telecommunications and entertainment company in the universe! You’re part techno guru, part social butterfly.

You are made for AT&T.

You’re outgoing.

You have amazing energy.

You love to talk about cool technology.

Well, we have customers waiting to speak with you. As a Retail Sales Consultant, you’ll get to know our communication and entertainment technology inside and out. And you’ll be the one everyone else looks to when it comes to what’s next in wireless and wired technology solutions.

It’s good to be the guru.

We offer: Exciting career paths that lead to new opportunities and financial rewards.

Competitive pay (base plus commission), Retail Sales Consultants can earn $1,200 or more per month in commission by meeting and/or exceeding sales objectives! Excellent benefits (401k, tuition reimbursement, paid time off, medical/dental and more!) Top-notch on-going training on the latest technology A fun, fast paced work environment Job Description: Sells all products and services offered by the Company.

Meet all sales objectives.

Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders.

Maintain strong knowledge of all Company products, accessories, pricing plans, promotions, and service features.

Maintain knowledge of competitive offers and provide critical market feedback to the Store Manager regarding local competition and product/service needs.

Handle service inquiries from customers.

Provides efficient, courteous customer service and assistance in all aspects of product offerings and services.

Required Qualifications: If you enjoy.

Using competitive spirit to meet and exceed assigned sales goals Staying up-to-date on the latest data/entertainment technology and devices, such as Wi-Fi, data devices, TV entertainment tools Understanding customers’ needs and helping them discover how our products meet those needs Multi-tasking in a fast paced team environment Working a variety of hours including weekends, evenings and holidays involving occasional overtime Educating and engaging customers through product demonstrations Interacting with customers and providing prompt and courteous customer service to all customers in person, via phone or written note Position may be commissioned and quota based .

Then this may be the job for you. The successful candidate will be able to perform the following with or without reasonable accommodation: Ability to work flexible hours, including evenings, weekends and holidays Ability to stand for long periods of time Ability to complete all paperwork completely, accurately, in a timely manner Ability to lift up to 25 pounds Ability to operate a personal computer, wireless equipment, copier and fax Ability to work in other locations as the needs of the business dictate may be required.

Complete all aspects of opening and closing the store in accordance with written procedures.

Submit all transaction journals on a daily basis.

Assists with inventory maintenance Willingness to handle rejection from customers May be required to wear a uniform Desired Qualifications: 1-3 years retail/customer facing/sales experience preferred.

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce.

EOE/AA/M/F/D/V
ATT Full Time Retail Sales Consultant – New Orleans, LA Job in New Orleans, Louisiana US

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Ecommerce Customer Service Job in Batavia 60510, Illinois US

February 11th, 2012

Ecommerce Business to Business Company, located in Batavia, Illinois seeking Experienced Customer Service Representative.

Monday thru Friday 9 am – 5 pm. Proficient in Word, Outlook, Excel, Quick Books.

At least one year of experience in a call center environment confidence in working with customers via email, fax or phone.

Knowledge of freight terminology and ability to quote freight charges via common carrier or small package delivery is expected.

The qualified candidate must be able to adapt to change quickly in the ever changing electronic world.

Minimum Education Requirement – Associates Degree in related field.

Salary Range – $12 to $14 per hour – Health Insurance – 401K.

Company is an Equal Opportunity Employer.

Send resume to: econcsr [at] gmail [dot] com Posting provided by:
Ecommerce Customer Service Job in Batavia 60510, Illinois US

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Manager, Global Strategic Marketing, Otology Job in Menlo Park, California US

February 3rd, 2012

Acclarent, Inc, a member of the Johnson & Johnson family of companies has an opening for a Manager, Global Strategic Marketing, Otology located in Menlo Park, CA. Acclarent, Inc. is a medical device company in Menlo Park, CA that was established in June of 2004.

The company is dedicated to the development of innovative devices providing new technologies to further meet the needs of ENT patients.

Acclarent’s initial focus is on achieving the goals of sinus surgery with novel, endoscopic, catheter-based tools – Balloon Sinuplasty devices.

Through the Balloon Sinuplasty technology and our Relieva product portfolio we offer ENT patients another option to conventional endoscopic surgical technologies.

FDA clearances for these devices were completed in 2005 and the products were commercially launched in the US that same year.

Through our core technologies and commitment to innovation, Acclarent will continue to advance novel devices in all areas of ENT. The Manager of Global Strategic Marketing will bring customer-centric thinking into the R&D design process, and ensure developed products solve real clinical needs and represent a meaningful business opportunity.

Monitor, assess and revise the Otology and Emerging Therapies (OET) portfolio and strategic plan to ensure the needs of the OET market and BU strategic goals are being achieved.

Perform market research to drive the development of the OET Strategic Plan, uncover unmet clinical needs, refine product development & clinical plans, and gain insight into market dynamics.

Additional responsibilities include: Strategic Plan: Identify and assess new market opportunities in the Otology and Emerging Therapies space.

Develop business case and make recommendations to management on most promising opportunities.

Complete long-range planning processes, including long-range forecasting and strategic planning Market Research: Develop and execute quantitative & qualitative market research efforts to drive strategic planning process.

Work closely with customers, thought leaders, field sales to identify unmet clinical needs.

Analyze competitive products and incorporate competitive strategies into product development plans.

Product Management: Develop financial models for R&D projects (ROI) to guide trade-off decision making.

Work closely with R&D teams to define project scope and customer requirements.

In conjunction with Commercial Marketing, develop naming/branding strategy and specific names for new products.

Perform pricing analysis for new product launches and recommend pricing strategies.

Develop positioning, market analysis, sales potential for R&D and clinical projects in process.

Perform market research when necessary to inform R&D project development.

Travel in the field to solicit feedback on R&D prototypes, identify needs, and perform market research.

Write and layout Instructions for Use (IFU) and package labels, including internationally-distributed products.

Develop market preference test (MPT) plans, execute evaluation and summarize results.

Develop and implement new product training programs for both internal and external audiences.

Forecast for new product launches.

Qualifications

A BA/BS is required; a Masters degree is strongly preferred.

A minimum of 5 years of related experience is required with prior experience in the medical device or regulatory industry being strongly preferred.

Experience in product management, research & development, medical device sales and/or marketing experience is required.

Core marketing skills (ie branding, positioning, claims, packaging, messaging, and agency management) is preferred.

Product launch experience is required.

Experience in both upstream and downstream marketing experience is strongly preferred.

Strong proficiency in financial/ spreadsheet analysis is an asset.

Must excel at interdependent partnering and management of cross-functional teams; demonstrated ability to work cross-culturally and influence people without daily face-to-face interactions.

Experience with In

Design, Photoshop, Illustrator and video editing experience a plus.

Must have the ability to effectively communicate with technical, commercial, and customer groups is required.

Aptitude to work in a complex and rapidly changing environment is required.

Engineering background is helpful, but not required.

Must have the ability to effectively communicate with technical, commercial, and customer groups is required.

Aptitude to work in a complex and rapidly changing environment is required.

Engineering background is helpful, but not required.

Previous experience in ENT or pharmaceutical would be a plus.

Experience in new product development (NPD) is strongly desired.

Strong presentation and communications skills are required.

Experience with un-met needs assessment is strongly preferred.

Must have the ability to ability to work closely with highly technical teams and quickly understand engineering concepts.

Demonstrated leadership without authority capability is required.

Experience with strategic utilization of market research techniques is preferred.

This position requires up to 25% domestic and international travel.

BE VITAL in your career, Be seen for the talent you bring to your work.

Explore opportunities within the Johnson & Johnson Family of Companies.
Manager, Global Strategic Marketing, Otology Job in Menlo Park, California US

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Lead Product Marketing Writer, Corporate Support Job in Columbus 43240, Ohio US

February 2nd, 2012

Lead Product Marketing Writer, Corporate and Support JOB SUMMARY

This position is responsible for writing and editing general technical and business content, including content for Veeam Customer Technical Support.

This position can be located anywhere in the United States.

QUALIFICATIONS
Bachelors Degree required in English, Journalism or Marketing.

(A combination of education and experience will be considered.

)
5 or more years of professional writing experience developing content related to business-to-business (B2B) technology products, ideally in the area of systems management.

Will also consider exceptional new college graduates with a combination of writing and computer science skills.

Demonstrated ability to understand, apply and enhance technical product positioning and create derivative works for varying audiences that remain true to core messages.

Superior attention to detail, especially with regard to grammar, punctuation, style and consistency.

Ability to work independently and as part of a team in a fast-paced environment.

DUTIES AND RESPONSIBILITIES
Produces B2B communication materials for channel partners and end users, creating compelling and informative content for different audiences based on a solid understanding of core product positioning and messaging.

This content will take the form of datasheets, presentations, white papers, technical briefs, web pages, scripts, articles, sales aids and similar marketing documents.

Interviews subject-matter experts to develop problem statements, identify use cases, document product capabilities, and capture content for lead-generating and awareness-building marketing assets.

Edits product documentation and consults with technical writers to ensure quality of product documentation.

Translates complex concepts and technical information into marketing language to generate leads, create buying preference, and facilitate buying decisions.

Proofreads and edits content from non-native English speakers.

Collaborates with Creative Team members to create effective diagrams and layouts.

Ensures all communications are consistent with strategic and campaign goals.

Works with external resources and contractors as needed.

REPORTING RELATIONSHIP AND ACCOUNTIABILITY

This position reports to the Lead Product Marketing Writer.
Lead Product Marketing Writer, Corporate Support Job in Columbus 43240, Ohio US

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Department Manager Job in Pasadena, Texas US

January 28th, 2012

The Department Manager is a role model for superior customer service.

This position understands and utilizes the proven Office Depot sales principles to engage with every customer to provide an exceptional in-store experience.

The Department Manager mentors and coaches associates in their assigned area of the store.

They are responsible to motivate associates to be sales and customer driven.

Additionally, this individual provides support to the store management team, performing Sales Leader functions for the entire store and may be responsible for opening and closing the store.

The Sales Department Manager trains and motivates staff to be sales and customer focused and ensures appropriate sales coverage in all selling zones.

Additionally, the Sales Department Manager is responsible for ensuring the completion of store merchandising tasks outside of depot time.

Primary Responsibilities

* Motivate associates to be sales and customer focused through acting as a role model for superior customer service by demonstrating an understanding and high degree of proficiency using the Office Depot sales principles.

Proactively observe, coach, and provide feedback to associates on their proficiency in applying Office Depot sales principles.

* Proactively engage every customer entering the sales zone, and ensure all associates in the assigned department are engaging every customer and utilizing the Office Depot selling program

* Maximize store sales by ensuring 100% of customers buy what they came for

* Perform Sales Leader functions when requested by the Assistant Manager or Store Manager.

During Depot Time this includes: o Assigning and coordinating associates in zone coverageo Roaming the sales floor to make sure every customer is being proactively helpedo Backfilling associates as they leave their zoneso Practicing skills and coach on selling techniqueso Ensuring NO tasks are being performed (light recovery only)

* Outside of Depot Time, in addition to the above: o Provide sales updates on the daily performance board to motivate the associateso Ensure the freight team is completing freight processes efficiently and on timeo Perform store opening / closing activities when directed by the Store Manager

* Outside of Depot Time, ensure merchandise presentation guidelines are met, including the completion of all EBW and POG changes and updates, as well as daily recovery and the completion of the daily task calendar for the department.

Responsible for setting the weekly ads, including any price changes and signing that are required.

Monitors, updates, and changes store signing and POP materials.

* Train associates on new products and services offered in the department.

* Provide input and feedback for the completion of performance appraisals.

* Participate in the interviewing and selection process of newly hired associates who will be assigned within the Department Manager’s area of responsibility.

* Support all current company programs, to include but not limited to the following: I Promise, price changes, Market Basket, merchandise markdowns, Worklife Rewards, Star Teacher, PPPs, Tech Depot Services, meal period and rest break compliance and special initiatives.

* Adhere to loss prevention policies and procedures to reduce shrink.

* Process and/or oversee daily cash office transactions and reconcile any overages or shortages for the previous day.

* Complete and audit paperwork such as the cashier error log, merchandise error log, register voids, tax exemptions and all related cash office audits.

* Department Manager when requested by the Store Manager may also as be responsible for:

* Proactively engage every customer entering the CPD and TDS area, and ensure all associates in the CPD and TDS department are engaging every customer and utilizing the Office Depot selling program to sell total solutions that promote an exceptional customer service experience.

* Support sales growth/plan attainment, training and development, cost management, organization, and certifications in the CPD and TDS department

* Responsible for all related training for the services areas, as well as the cross training of associates enabling them to perform basic functions in selling areas that include CPD, TDS and the merchandising departments.

Must be able to supervise cashier staff in order to ensure a fast, easy and efficient checkout process for our customers.

* Maintain and monitor the CPD area to ensure 5S standards are met

* Ensure appearance and daily operational standards of the front-end are maintained.

* Train all front-end associates on register procedures, as well as customer service and product knowledge training designed for the front-end.

Education & Experience

* High school diploma or GED

* Two years experience in related field

* Retail experience, including supervisory experience in a sales driven customer oriented company

* Must possess the ability to use computers and technology for information, and to access information necessary to complete the job.

* Must possess ability to process information/merchandise through POS register system.

* Must possess outstanding communication and interpersonal skills, which are necessary to establish a selling relationship with customers, and model skills for direct reports.

* Must be able to effectively lead and manage others in a professional environment.

* Must be able to plan, prioritize and implement detailed instructions in a timely and efficient manner, working independently, as well as with others.

* Ability to work a flexible work schedule as business dictates Disclaimer

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified.

Other duties may be assigned.

Job Descriptions are subject to change at any time.
Department Manager Job in Pasadena, Texas US

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GREAT BENEFITS! Waste Management Now Hiring Customer Service Rep II’s (Alpharetta)

January 27th, 2012

Do you enjoy helping others?  Do you find it rewarding when you have solved a customer’s problem?  Is working for an award winning organization with a team of other professionals committed to world class customer service a place that you’d like to grow your career? If your answer is yes, then apply for the Customer Service Representative role today.  We want people like you that will help us continue to grow as an industry leader. 
 
The role of the Customer Service Representative is to identify and resolve customer service issues, such as missed pickups and billing issues, in a timely manner.

Requirements

  • High school diploma or G.E.D.
  • Ability to use a computer in a Windows based environment
  • Proficiency (perform the skill without assistance) using Microsoft Outlook, Word, and Excel
  • Must be able to type 35 words per minute
  • Legally eligible to work in the United States
  • Ability to perform physical requirements of the position with or without reasonable accommodations.
  • Successfully pass pre-employment (post offer) drug screen and background check 

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as Stock Purchase Plan, Company match on 401k plan, Tuition Reimbursement and more! Our employees also receive Paid Vacation, Holidays and Personal Days. Please note that benefits may vary by site.
 
Apply today if you are interested in real opportunities for career growth while making a difference in the communities we serve.

Please click the link below:

https://wm.greatjob.net/jobs/EntryServlet?job=CBBJQ&media=00G

EOE M/F/D/V

  • Location: Alpharetta
  • Compensation: $14.50/hr and Excellent Benefits!
  • OK to highlight this job opening for persons with disabilities
  • Principals only. Recruiters, please don’t contact this job poster.
  • Please, no phone calls about this job!
  • Please do not contact job poster about other services, products or commercial interests.


GREAT BENEFITS! Waste Management Now Hiring Customer Service Rep II’s (Alpharetta)

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