Credit Union Branch Counselor Job in Olathe 66061, Kansas US
Job ID: 22009Location: KS – OlatheRelocation Provided: NoneEducation Required: High School DiplomaExperience Required: 1 – 3 YearsPosition Description: Performs teller duties, performs loan officer functions within individually approved authority limits, cross sells Credit Union services and products to members and potential members; performs in a support role for the lending function on those loan applications where lending authority is insufficient and resolves member inquiries and complaints when possible.
Position Requirements: Performs any and all teller functions including cash deposits and withdrawals, check deposits and withdrawals, money order sales, travelers cheque sales, cashier’s check sales, and cross selling of services and products.
Disburses line-of-credit and MasterCard advances.
Opens and loads certificate account details on computer system.
Responsible for accurate cash and transaction balancing daily in accordance with the Credit Union’s minimum teller balancing standards.
Gathers any or all necessary loan application support documentation for forwarding to appropriate lending officer.
Answers member inquiries concerning loan policies and procedures.
Carries out home office policy and procedure directives as necessary, including the effective administration of member privacy, confidentiality of transactions, and security of Credit Union hardware and software.
Provides feedback or recommendations to the supervisor for changes in branch operating policies and procedures.
Performs appropriate member account (file maintenance) changes.
Assists supervisor in training incoming employees.
Assists lead branch counselor in regional marketing promotional activities.
Prepares periodic marketing reports.
Performs other functions as assigned.
Position Attributes: *Must have cash handling experience; banking/credit union experience highly preferred.
*Must have strong marketing with cross-selling abilities/experience.
*Strong customer service.
*Product sales experience.
Credit Union Branch Counselor Job in Olathe 66061, Kansas US