Atlanta IT Contractor Needed (Atlanta)
We are a well-established and fast growing MSP with clients in Atlanta.
We are focused on being the best at providing a full range of professional IT support to all of our customers.
We are looking for a self-employed independent contractor to provide professional outstanding customer service and expert technical support to our clients in Atlanta.
This position is 1099–independent contractor/ consultant.
We are looking for an outgoing, energetic, self-managed and self-motivated person who has experience as an independent self-employed contracted IT consultant. The ideal candidate should have their own clients and be looking for extra work to supplement their current business.
We need someone who has at least two years’ experience providing outstanding professional service to their own customers and can transfer that skill to our customers on a contractual basis.
Our consultants must be able to communicate (speak, read and write) English clearly and professionally and have a professional appearance.
We pride ourselves on taking responsibility for our actions and our work. We expect contracted consultants who perform work for our clients on our behalf to do the same.
Essential Duties & Responsibilities:
Provide Tier I and Tier II support on-site, as needed to our clients.
Support will consist mainly of installation, configuration and troubleshooting of PC ‘s, PC components, peripherals, desktop software, PDA’s and IP Telephones.
Additional Duties & Responsibilities
? Windows operating system support (XP, Vista) including troubleshooting, imaging, and desktop/laptop deployment
? PC system configuration and software installation
? Install, configure and troubleshoot Microsoft Office software (2003, 2007)
? Install and configure printers and troubleshoot issues
? Basic Blackberry support and related technologies (Desktop manager, Desktop Redirector, Enterprise Activation)
? Basic AD administration
? Basic support of IP Telephony and video conferencing solutions (Polycom audio and video, Avaya)
? Follow documented processes and procedures
? AV — Symantec support
? Core application support to include
o Control / KCI financial package
o CTI — web based
o Crystal reports — used with CTI.
o Citrix
? Ability to create, restore and update system images using BartPE and Ghost
? Use corporate Issue and Service Request Management System when applicable
? Participate in the improvement of processes and procedures
? Documentation of process or procedural additions or changes
? Understanding of basic networking protocols
? Understanding of Windows XP and Vista, MS Office software (2003, 2007), Active Directory (specifically permission and GPO’s role in AD)
? Experience with basic printer and peripheral set-up (networked and direct)
IF Qualified–please respond with resume and cover letter in Word format.
- Location: Atlanta
- Compensation: $35-45hour DOE/Certifications
- This is a contract job.
- Principals only. Recruiters, please don’t contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.